Chicago, IL Telephone Answering Service

24/7 Answering Services in Chicago, IL You Can Trust

Sound Telecom provides Chicago, IL Answering Services using toll-free or local numbers answered by courteous, knowledgeable and professional call center agents. When you need Telephone Answering Services in Chicago, IL Sound Telecom has a cost-effective solution to meet your specific answering service needs.

Trust the Answering Service Leader to Handle Your Calls in Chicago, IL

Sound Telecom is a nationwide leader in answering services because we consistently rise to the many service needs and challenges presented by our customers. Sound Telecom has developed customized, cost-effective telephone answering service solutions for professionals and businesses since 1986. Whatever you need, you can trust us to exceed your expectations.

Sound Telecom’s Chicago, IL Answering Services include:

• 24/7/365 Live Operator: stand above your competition and never miss a call
• Call Screen & Transfer: take the calls you want when you want them and receive the most important calls first
• Flexible Call Processing: determine how, when and where to receive your messages and urgent calls
• Overflow Coverage: ensure each call is answered professionally and effectively during peak call volumes day or night
• Customized Message Delivery: get your messages the way you want them – email, text-to-cell, PDA, pager, voicemail, fax, live operator transfer and even online
• Email Message Delivery: receive each message or compiled daily reports of all of your messages in a crisp and clear email format
• Text Message Delivery: stay in-the-know when you’re on-the-go with mobile messages to your cell or PDA
• Dispatch Service: Emergency and technical support personnel get important messages when they need them most
• Secretarial Services: Put to use over 20 years of secretarial experience and guarantee no more sick time, late employees, missed shifts and down time
• Appointment Scheduling: eliminate the complexities of managing your calendar in real time with our flexible, reliable, online appointment scheduling services
• Multilingual Answering Service: serve all of your customers with answering services more than 200 different languages
• 24/7, Toll-Free Message Center: access your messages when it’s convenient for you

Local vs. Toll-Free

There are many advantages to using a toll free number. Toll free service lines give your customers and prospects a great way of getting in touch with you without having to pay for the call themselves. Callers appreciate toll free number access. Local numbers, as well, build local credibility. This, too, is important to many people. That is why Sound Telecom offers both types of service accessibility. We can provide toll free or local availability 24/7/365 any time, any place.

Please contact us today to discuss a customized program to meet your Chicago, IL answering service needs. Call us at 1.800.557.1550 or click here to complete a needs assessment form and a sales associate will contact you.