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Answering ServicesNationwide Answering Services You Can Trust

Sound Telecom provides customized answering services through courteous, knowledgeable, US-based agents that handle every call professionally and accurately. If you're involved in any type of business that requires live answering services, we can build you a personalized answering service program that will provide your customers with the immediate service and quality care they exprect and deserve - day or night.

Medical Answering Services

As your medical answering service provider, our job is to help you deliver the care and attention your patients and staff need.
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  • 24 x 7 x 365 Availability
  • Appointment Scheduling
  • Customized Message Delivery
  • Multilingual Services
  • Secretarial Services
  • Web On-Call Scheduler
  • Web Portal Access with Unified Reports

Secure Messaging

Sound Telecom secure messaging solutions protect information, keep you compliant, and ensure that all parties enjoy an efficient, safe communication experience.
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  • Send and receive protected messages
  • Reduced costs, improved service to patients, and enhanced efficiency
  • Protect against data breaches
  • Integration with your on-call scheduler
  • Advanced reporting capabilities and message histories for detailed records

Bilingual Answering Services

By offering translation services for over 200 languages, we give you a way to serve your clients no matter what language they speak.
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  • 24 x 7 x 365 Availability
  • Advanced Call-Forwarding
  • Appointment Scheduling
  • Client Listen with External Audit Review
  • Customized Message Delivery
  • Secretarial Services

Virtual Receptionist

All the advantages of an experienced personal assistant without the costs associated with hiring, training, and employing a receptionist in your office.
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  • 24 x 7 x 365 Availability
  • Appointment Scheduling
  • Customized Message Delivery
  • Live Call Answer, Screen and Transfer
  • Multilingual Services
  • Secretarial Services

Pager Services

Whether you need a national pager that will perform for you anywhere in the U.S., or a more localized pager, we've got you covered.
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  • 24 x 7 x 365 Availability
  • Customized Message Delivery
  • Message Database Backup
  • Secretarial Services
  • Service Dispatch
  • Wake up Calls

Reminder Call Services

The best way to ensure appointment follow-through is to place friendly reminder calls with automated messages or live agents.
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  • 24 x 7 x 365 Availability
  • Appointment Scheduling
  • Customized Message Delivery
  • Secretarial Services
  • Wake up Calls
  • Web On-Call Scheduler

Text Message Dispatch

Rest assured that you will receive critical messages instantly as long as you have your device on you.
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  • 24 x 7 x 365 Availability
  • Customized Message Delivery
  • Message Database Backup
  • Service Dispatch
  • Web On-Call Scheduler
  • Web Portal Access with Unified Reports

Employee Check-in and Verification Services

Make sure that business is up and running with the right people at the right time without your physical presence or constant attention.
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  • 24 x 7 x 365 Availability
  • Client Listen with External Audit Review
  • Customized Message Delivery
  • Multilingual Services
  • Voice Logger
  • Web Portal Access with Unified Reports
  •     Medical Answering Services

    As your medical answering service provider, our job is to help you deliver the care and attention your patients and staff need.
    Read More

  •     Bilingual Answering Services

    By offering translation services for over 200 languages, we give you a way to serve your clients no matter what language they speak.
    Read More

  •     Virtual Receptionist

    All the advantages of an experienced personal assistant without the costs associated with hiring, training, and employing a receptionist in your office.
    Read More

  •     Pager Services

    Whether you need a national pager that will perform for you anywhere in the U.S., or a more localized pager, we've got you covered.
    Read More

  •     Reminder Call Services

    The best way to ensure appointment follow-through is to place friendly reminder calls with automated messages or live agents.
    Read More

  •     Text Message Dispatch

    Rest assured that you will receive critical messages instantly as long as you have your device on you.
    Read More

  •     Employee Check-in Verification Services

    Make sure that business is up and running with the right people at the right time without your physical presence or constant attention.
    Read More

  •     Industries Served

    Click on an industry link below to learn more about how we work with you to help solve the unique challenges your company faces.
    Read More