Veterinary Answering Service
24/7 Veterinary Answering Services You Can Trust
Individual veterinary practices and large practices facilitating multiple Doctors of Veterinary Medicine (DVMs) benefit from Sound Telecom’s customized veterinary answering service solutions. Sound Telecom understands that calls to your office must be handled promptly, courteously and accurately so that your patients are quickly and professionally connected to their doctor. Our agents are trained to meticulously follow the customized call handling procedures you establish, resulting in reliable and efficient call screening and urgent message dispatch. We diligently serve veterinary practices that specialize in small and large, domestic, exotic, livestock, equine and other types of animals. Our care and professionalism ensures your patients and prospects feel comfortable entrusting their beloved animals to you.
With Sound Telecom Veterinary Answering Service You Can:
- Enhance Customer Service
- Increase Sales
- Retain Valuable Customers
- Improve Productivity
- Improve your response time and availability
- Eliminate Extra Costs
- Project Professional Image
- Focus on Your Core Business
Sound Telecom’s expert nationwide veterinary answering service include:
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- Professional, trained live operators to handle emergency or routine calls
- Calls answered courteously and professionally – we sound like you
- Reliable call screening and message dispatch
- Call patching and on-call procedures
- Status calls to advise patient’s of animal’s health
- Customized relay of urgent care messages based on type of animal and doctor specialties
- Unique call handling procedures based on small or large, domestic, exotic, livestock, equine or other types of animals. We deliver based on need.
- Lead generation for potential new business
- Voicemail options for non-urgent and routine calls
- 24/7 online access to account information and messages
Receive the right messages at the right time and place
As your veterinary answering service provider, our job is to help you deliver the care and attention your clients and staff require. Our experienced operators will handle your calls with speed and precision, ensuring each message contains the information you need at the time you need it. Sound Telecom’s veterinary answering services include prompt delivery of your messages in the form you prefer, including direct verbal relay, convenient text messages, email, fax or cell phone, pager and other wireless devices.
Trust the Telephone Answering Service Leader to Handle Your Veterinary Calls
Sound Telecom is a nationwide leader in answering services for veterinary practices because we consistently rise to the many service needs and challenges presented by our customers. Sound Telecom has developed customized, cost-effective answering service solutions for professionals and businesses since 1986. Whatever you need, you can trust us to exceed your expectations.
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Get started today
Sound Telecom has the industry expertise to deliver a cost-effective veterinary answering services program designed to meet your specific needs. Contact us today to see how we can help you.
Call Sound Telecom Today: 1.800.557.1550Request Consultation
We provide nationwide service and can assist you no matter where you live.