Medical Answering & Call Center Services
24/7 call center & telephone answering service for medical professionals nationwide
Sound Telecom provides members of the Medical and Healthcare industries with HIPAA-compliant, 24x7x365 medical answering service that ensure every call you receive is handled accurately, professionally and securely. Sound Telecom’s medical answering service team has the expertise and industry-leading technology to manage any type of call – from routine office messages to urgent care calls – efficiently and effectively. Our live operators assist your callers after hours, during holidays and weekends, in emergencies – anytime you cannot be available. Trust Sound Telecom to provide your patients and callers with the medical call center services they deserve no matter when they call.
Beyond Standard Medical Call Center Services
- Appointment Scheduling by phone or online
- Web-based On-Call Personnel Schedule Management through any internet connection
- Latest Security Technologies ensure HIPAA compliance
- Call Recording and Storage for easy access and retrieval
- Web Portal provides convenient access to messages and other account services
- Paging Services to any service provider
Sound Telecom’s expert nationwide medical answering services include:
- Professional agents trained to handle emergency, mission-critical or routine calls
- Prompt and courteous phone answering that sounds the way you want it to
- Accurate call screening
- Expeditious relay of urgent care calls
- Multilingual services in over 200 languages
- 24/7 online access to messages and account information
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Receive the right messages at the right time and place
As your medical answering service provider, our job is to help you deliver the care and attention your patients and staff require. Our experienced medical phone service representatives will handle your calls with speed and precision, ensuring each message contains the information you need. Sound Telecom’s medical answering services include prompt delivery of your messages in the form you prefer including direct verbal relay, pager, cell phone, email and fax.
Entrust your calls to an industry leader with extensive medical answering service experience
Sound Telecom has become an industry leader in medical telephone answering services because we continuously rise to the various service challenges presented to us by our customers. We are committed to maintaining our leadership position by utilizing pioneering answering service technologies that enable our employees to perform their job more effectively and better serve your customers and improve your business.
You can count on Sound Telecom to serve you and your patients – 24 hours a day, every day. Contact us today to see how we can help you.
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Call Sound Telecom Today: 1.800.557.1550
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We provide nationwide service and can assist you no matter where you live. Feel free to browse our directory.